Losing a job can be an upsetting, unexpected and scary experience. Even if you didn’t particularly love the work or if you were looking for a new opportunity, no longer having a job to go to can be disorienting and can bring about feelings of...
Your customer’s opinion of your company is the only thing that matters. It’s that simple. This isn’t a matter of “the customer is always right”; this is a matter of “does my customer feel served, supported, heard and treated with respect?” Customer service is the foundation upon...
When you’re looking to hire someone, you want to know a little bit about them first. Your hiring manager, or yourself, might search a candidate’s name to find social media profiles to try and get a sense of who this person is. The same is true...
Every once in a while, you might see an open position at a company that previously turned you down. If some time has passed, and if you feel well equipped and skilled to apply for this new position, don’t shrug it off because the company...
When you’ve got high priority demands coming at you from all angles, it can feel a little overwhelming and very frustrating. Take a moment to take a deep breath, then get to sorting and organizing. The best way to approach an endless list is steadily and focused,...
You know the old adage: The only constant is change. But how do you professionally deal with constant changes at work? As a leader, how do you keep your team on track while also preparing for the next disruption, interruption or moved goalpost? There are ways...
Congratulations! After what might have been a long search, you’ve landed a job offer and are feeling excited and relieved. But before you accept the position, you might want to know a little more about what working for that company actually looks like. What is the...
There are days when we all feel like Garfield and would prefer to stay in bed (maybe eating lasagna) when Monday rolls around. It’s a relatable lament for a reason! But there are ways to make Mondays a little less gloomy and a little more productive,...
If you’re looking for a new job, or even if you’re just open to possibilities, it’s important to keep your LinkedIn profile up-to-date. While it might seem like just another social media platform (and one that’s a little stuffy, if we’re being honest), LinkedIn can be...
Good leaders, and good managers, want to see their employees thrive and succeed. The strongest managers will work with their employees to help them advance their careers. Employees who feel as though there’s no opportunity for growth, advancement and learning new skills will eventually think the...